How to Apologize Like You Mean It
In my family, we excel at delivering apologies. We fight loudly and passionately and then we make up. We hug, we say we're sorry and we move on. Not all families work this way. During my first few years of married life, I tried to put my husband through my version of an apology boot camp. He resisted every step of the way. Eventually, I taught him how to say sorry. Now he acknowledges not only the intentions of his words and actions, but also their impact.